Contact Us

  Being on time for your appointment is greatly appreciated so you may receive our full service and other clients will not be inconvenienced. Please arrive at least 15 minutes prior to your spa appointment. This will allow you to check in and prepare for your service. To ensure you get an appointment with whom you want, we recommend you schedule your next appointment prior to leaving.  

 We understand that sometimes you may need to change your schedule, therefore, we kindly ask that you provide 24 hours notice should you need to cancel or reschedule an appointment. In consideration of our service providers and other clients, any guest failing to provide the notice indicated above or failing to show for a scheduled appointment will be charged 50% of scheduled service fees. 

We reserve the right to refuse services at our discretion.

 Gratuities cannot be applied to credit card payments. A gift of cash or check can be given directly to your service provider. Envelopes are provided at the checkout desk for your convenience.  Feel free to ask your stylist their preferred method of gratuity. 

 So that all guests can relax while visiting us...  if you must make a call, please speak softly and keep the call to a minimum. Phones should be turned off while in the spa area. 

 Product returns are for store credit only and must be accompanied by store receipt. Makeup and nail products are not returnable. Gift cards and services rendered are nonrefundable.  

MaxxCole is pleased to host group events. Many events including birthday parties, bridal parties and social gatherings can be organized for your group. Please reserve your date as far ahead as possible in order for us to accommodate your desired services.